What? Products have Bugs?
Saturday, April 05th, 2008 | Author: lisaksimone

A few years back, I was blindsided by a problem that is plaguing the creation of technology-based products and services. We don’t teach our technical community of students, developers, computer scientists and engineers how to solve problems.

But I don’t mean original technical problems like how to build a faster computer or how to diagnose cancer through advanced imaging analysis. Those “problems” are the types of technical and social challenges that got us into engineering and science in the first place.

I mean the unintended problems that plague us on the quest to create a portable artificial kidney or deliver high fidelity movies over a cell phone. Problems that weren’t supposed to be there in the first place.

I mean Bugs.

We’re putting more bugs into our products without having the skills and expertise to take them back out again.

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