Subtitle: Awarding Jobs to the Lowest Bidder

For years Verizon has subtly questioned my ability to use my own two-line phone.

It came to a head when the kids moved out, we trashed DSL and switched to cable modem. No longer needed two phone lines. So I called Verizon on our main line to turn off Line 2. Finally (I cheered internally), the end of 10 long years suffering through Verizon’s insistence that in fact, Ma’am, you are calling me from Line 2. I’d given up arguing the “Line 1 vs. Line 2″ nonsense, but now that I wanted Line 2 turned off, I figured it was a good idea to “confirm” somehow.

So for the zillionth time I responded, resigned, “No, I’m calling from Line 1. This is the phone that rings when people call our main number.”

“No Ma’am, you are calling from Line 2.” (Unspoken on her side I imagine, “This lady is an idiot.”)

Sigh. “Cancel Line 2.” I confirmed the telephone number. Fingers crossed. Five days later, Line 2 was truly dead. “dee Dee DEE, The number you have dialed….” Amazingly, Verizon actually turned off the right one.

But now Line 1 rang busy. Forever.

Sub-Subtitle: Please Hold On to the Bar, the Ride is About to Begin

This mystery isn’t hard, but due to some interesting screw-ups on the part of nearly everyone involved, we’ll unwind a bizarre mess that really kinda sorta worked, but not entirely. Only the pizza man might actually confirm what was wrong.

Okay, let’s start digging

This interesting situation presented when I called home from my parent’s house. Busy. I called back later. 1, 2, then 6 hours later. Busy. Busy. Busy.

There are no more teenagers in the house.

When I returned home, I found all the phones in the house were dead. On both Line 1 and Line 2. Sans dial tone.

Heh Heh. Now, you may recognize this scenario.

“Ma’am, we detect nothing wrong with your line. If you have service at the junction box, the problem is with the wiring in your house.

“But you just turned off service to Line 2 in my house,” I told her. “You must have done something to Line 1. The timing is way too convenient.”

But again, the customer service representative begged to differ with my astute powers of deduction. Howeeeever, there was merit to this quick check despite the sub-zero temperatures and howling wind.

I ran out in my sweatshirt, then 14 microseconds later, returned in a heavy coat and hood. And lo-and-behold, we had service at the junction box. On Line 1.

Let’s all pause for moment at the idea that Verizon was right.

(To do this junction box test, you’ll need one of those old fashion push-button phones that doesn’t require wall power. Always keep one in your house for this purpose. There’s generally no outlet on the side of the house. Swallow your pride. Pink Princess phones with the “rotary dial fashion plate with Push Button technology” work just fine.)

A critical tool that belongs in everyone's tool box

So the problem is inside the house. You know what that means - it’s that Bad Bad scenario described frighteningly in your monthly phone bill inserts. The Peace of Mind Plan for Pennies a Day that will Protect You When Things Go Wrong.

And do you think two engineers would ever consider purchasing the “Inside Wiring and Inside Wire Protection” Service?” (You hear maniacal laughter in the distance.)

So Lisa, get to it. It’s Friday Night and I’ve got an important phone call to make.


Gathering up all those Symptoms

Here’s a situation where you have before and after symptoms. Always cool.

  • Line 1 in the house is dead. Perhaps a faint buzzing can be heard.
  • We canceled Line 2 service a week or so earlier. And as requested, Line 2 is now truly dead.
  • Calling Line 1 gets a busy signal for over 6 hours. Still ringing busy.
  • Calling Line 2 gets the “The number you have dialed is no longer in service” canned message.
  • The phone company thinks Line 1 is Line 2. Or vice versa. I’m not quite sure what’s going on there.

Hmph. I just couldn’t get that “we just disconnected Line 2″ coincidence thing out of my head. This, despite my just confirming correct signals at the junction box for both Line 1 (service) and Line 2 (barren death and despair). If I plugged a phone into “Line 1″ in the box and called 1681, the phone rang. And Line 2 - “dee Dee DEE…the number you have dialed…”

Hold up - we need background info before any more digressions

I mentioned we have two lines coming from the phone company. We have 5 phone jacks in the house. Three are wired for Line 1 and Line 2. Two are wired only for Line 2 (Clearly the kids’ old bedrooms.)

  • Line 1 phone number is 1681
  • Line 2 phone number is 1682
  • Line 1 and Line 2: Master bedroom, Kitchen, Den (Computer room)
  • Line 2 only: Two kid’s guest bedrooms

We’ve got two places to start looking around and learning stuff if you aren’t already a handy phone guru.

This time, the internet is a great place to start, but look for a reputable reference.

<standard disclaimer> It’s your choice to muck around in there. But inspecting the phone lines is not too complex and pretty safe. I am not a doctor but I play one on TV. Seek professional help, etc.</standard disclaimer>

What connects to what - Episode 1: The Junction Box (outside)

Go outside. Here’s what you see at the (my) junction box (BTW, it IS User Serviceable). On the right are numbers - the bottom row is Line 1, and the top row is Line 2. The right side (with the familiar phone plugs) is the “Phone company side” and the left side is the “Customer side.”

First you see Red and Green screw terminals - these are the two connections needed for each line. For Line 1 (bottom) you see blue and white wires connected. For Line 2, you see orange and white wires connected. This is very important in all aspects of this mystery. (Please note also, that this is the BEFORE picture.)

"Before" picture inside my Junction Box (oooo, that implies mucking will occur and an "After" picture will be forthcoming!)

The black phone-like cable with the jack is what connects the phone company’s signal to your house lines. Kinda jumps the bridge connecting you to the rest of the world. So, you can see that what the phone company delivers as Line 1 is connected to our Blue&White wires. Line 2 is connected to our Orange&White wires.

Now, The Test as Verizon suggests. To see if the phone company is providing service, remove the black cable from the jack on the right side. Plug your Princess phone into the same jack. See if you have service.

We did. We also had appropriate (lack of) service on Line 2.

My husband ran into the house to check our phones inside. Swapping back and forth, I got a dial tone; he got the big goose egg. Cue scary music.

So, to summarize, including the last four digits of our two lines for future reference.

  • Line 1 = 1681 = Blue/White and White/Blue.
  • Line 2 = 1682 = Orange/White and White/Orange.

Ignore the rest of the wires in the cable. They can be used for additional lines and are not relevant here.

A tad of nomenclature to prevent my soon-to-be annoyingly-repeated use of the phrase “Blue wire with the White stripe, and the “White wire with the Blue stripe”

  • Orange&White means the two Orange and White wires that carry Line 2 service. One is orange with white stripes, and the other is white with orange stripes.
  • Blue&White means the two Blue and White wires that carry Line 1 service. Ditto on the stripe-age.

Some references just use “Orange” to refer to the Orange and White wire, because Orange is the predominant color. Capisci?

But how the hell could turning off service on one line screw up the other line INSIDE the house, but NOT at the junction box? (Chill out, Ms Impatient!)

What connects to what - Episode 2:The Phone Wall Jack (inside)

Now it’s time to go inside and open up a wall jack. Turn it over. You’ll see 4 incoming wires from the wall cable (from the bottom). These 4 wires (the incoming Blue&White combo and the Orange&White combo) - the run to the screw terminals on each of the four corners. Remember, this is the service from the phone company that we saw in the junction box outside.

Four other wires (Red, Green, Black, Yellow) also connect to the screw terminals. They come in from the top. These connect to the socket on the front side of the jack plate where you plug in your phone. So these four lines go straight to your phone. The guts of your jack may look different but each has 4 screw terminals, an incoming cable from the Junction box, and a phone jack connector.)

This picture of a wired phone jack illustrating this mapping.

Example of a correctly-wired wall jack

Rather than blather on with all the “this is connected to that” brain-numbing stuff, the picture below shows all the connections in my house for two-line phone service. It matches (or is supposed to match) the picture and table above. **(Dispute on this mapping appears in references by reputable sources. See the end of this post.)

Here’s another thing you gotta know.

  • The middle two lines for any jack are Red and Green. So, whatever incoming wires are connected to these two become the primary line for that jack.

Armed with Useful Information, start digging evidence

I went to the 5 jacks in my house and made a chart for each jack. Establishing the State of the State.

Ready?

I found 4 different wiring combinations for 5 jacks.

Three were wrong.

That’s when I had the big WTF moment.

Somehow for 10 years, both Line 1 and Line 2 worked. People calling Line 1 got Line 1. And vice versa. (Except for the whole “No Ma’am, you are calling from Line 2″ thingie, which I had chalked up to a bad mapping entry in some database somewhere.)

Below is the initial wiring chart I made. The phone company’s incoming lines come into the four screw terminals (indicated by circles). The wall jack wires come from the bottom. All jacks have the same Black/Red/Green/Yellow mapping as I sketched for the Kitchen.

Nomenclature:
B/W - wire with the Blue with White stripes
W/B - wire with the White with Blue stripes
O/W - wire with the Orange with White stripes
W/O - wire with the White with Orange stripes

"Before" wiring of my house. Really.

Let’s break it down - comparing it to the jack picture and my wiring table above.

Line 1 vs Line 2

Is the primary line for each room wired correctly? The Kitchen, Master Bedroom and Den all should have the two Blue&White wires (Line 1) connected to the top center terminals ( red and green - primary line for that phone jack. ) The guest bedrooms should have the Orange&White wires on the top. So 4 of 5 rooms are correct.

  • The Den is BACKWARDS! It’s got Orange&White on the top - Line 2. The primary line is supposed to be Line 1.

Proper wire orientation

Each pair of wires also needs to be connected to the correct terminal. For example, B/W should be connected the red wire (upper left on my jacks), and W/B to green wire (upper right) … for rooms where the primary line is Line 1.

Two line rooms: Kitchen, Master Bedroom, Den

  • Kitchen and Master Bedroom: wired correctly in all regards. For both Line 1 and Line 2. Check - it matches the photograph above.
  • Den: Orientation of wires is correct, even though Line 1 and Line 2 are switched.

One line rooms: Bedrooms

  • Bedroom 1: wired correctly for the primary line (Line 2). Even though Line 1 is not used, the Blue&White wires are reversed.
  • Bedroom 2: wired for Line 2 as the primary line, although the Orange&White lines are reversed (W/O and O/W). Compare to Bedroom 1. The secondary line (the Blue&White) are wired correctly, if they were to be used.

What does this mean? Eeeesh.

Three of the 5 jacks are wired incorrectly. AND SOMEHOW THE HOUSE STILL WORKED.

( … and no, I did not install Smart-House 2.0.)

Doing some Brainstorming

Let’s think about this. Some folks on the internet have reported common mis-wirings (See Definition of Correct below), but as long as the mistakes canceled one another out (kinda like that “double negative” thing,) Life in Phone Land was Good.

And the phone company would have reported, “Why yes Ma’am, you ARE calling from Line 1.”

Sadly, this is not the case, because any “mistake” is not the same on all jacks. No canceling out.

  • This is not simply a combination of swapped wires.

Oooohhhh, and I remember something else! When we first moved in, the phone in the master bedroom didn’t work right. We had to rewire it and then everything worked fine. (Unfortunately, this being 10 years ago, I’ve no recollection of what we did to “fix” the problem.)

  • A wiring problem was detected 10 years ago at one 2-Line jack. Moving around some wires fixed the problem. (This rewiring my husband did while I cheered enthusiastically from the Peanut Gallery.)

Divergence of Future Intent - Engineers versus Pragmatists

It is at this point that most of humanity will simply rewire all the jacks and get on with life. Others of us will rewire the jacks, but continue to ponder What The Heck Really Happened.

So, I rewired the house. Kitchen, MB, Den all with the requisite two lines, Line 1 being primary. Both guest bedrooms with a single line, Line 1 being primary. ‘Cause all we want is Line 1 Always and Forever.

Drum roll. Didn’t work.

?!?

The “hungry-let’s-call-in-the-pizza” part of me said, Dammit, I want my pizza.

The engineer said, “Hey, if a simple rewire had fixed this, then how the hell did it ever not work so bizarrely in the first place?”

We quickly used the cell phone to call in a plain pie with a side of spicy mussels marinara. (You know, that little tiny red slice of the pie chart up there far behind “locating your cell phone.”)

  • “Fixing” the wiring didn’t fix the problem
  • Something else, perhaps simple crossed wires was somehow to blame. (”Ma’am, you’re calling from…”)

Simplify by Removing Permutations

Swap everything.

I removed the blue wires from every jack in the house. The “good” one according to both Verizon and my junction box. Then I wired every jack with the Orange&White wires (previously referred to as Line 2), as the primary line. Then I (brrr) ran out to the junction box and swapped the jumpers for Line 1 and Line 2. So, every phone in the house should ring (using the Orange&White combo) when I dial 1681 on the cell phone (after calling in for pizza of course).

Nooooo. GMAFB.

Heh heh. Thank you for playing!

But you’re not leaving empty-handed! No, you’re going home with our fabulous Consolation Prize! Tell our lucky losing contestants what they’ve won!

Okay, the Blue&White combo is still “live” in the house. If there is a short or something, let’s take those wires out of the equation. (Third quick (brrrr) run back down to junction box. Disconnect the jack from Verizon now connected to Line 2 on the right, thereby removing all Blue&White wires (and their bad bad signals) from all circuits in the house (I hope). Confirm Orange&White are correctly connected.)

Still no good.

One bedroom worked. Not the other.

Auauaughhhh!

Abandon Hope All Ye Who Enter Here

Then my husband (the pragmatist for this particular situation, and also somewhat amused at my running all over the house stripping wires and dropping ages old chunks of Sheetrock embedded in the jacks all over the floors) announced that the phone installers must have run a staple through one of the phone cables and shorted a couple lines.

Ahhh, at last, that thinking outside the box thing.

(Hmmm. He used to do this kind of stuff. I wonder why his suggestion jumped so easily to mind?)

I figured he was right, but then (re-enter Lisa the Engineer) … where in the wall was the short?

Testing with the Right Tools

Another permutation is the phone I was testing with. Old touch tone phones required no external power - you just plugged them into the wall jack and they used the existing voltages provided by the phone company. So when these phones were popular, the polarity of the two wires (Tip and Ring) was important. The two wires make a complete circuit with the phone company. Ring is ground, and Tip is -48V. When the phone is on-hook (hung up), there is no connection between these - like two terminals of a battery. When you pick up the phone, these two wires are shorted with a resistance - minimum of 30K - the phone company detects this and provides dial tone.

The polarity of these two is important for the older touch tone phones. Like the Trimlines. But newer phones these days have a polarity detect that compensates and works with either polarity presented.

Our guest rooms use the Princess phones where polarity matters (Okay, they were really Trimline phones). The rest of the house uses two line modern phones (polarity does not). So my “test” phone was not exactly the right tool. So, perhaps I was seeing “problems” (IN SOME ROOMS) where polarity mattered/no longer mattered.

Oh, the permutations of this tangled web!

.. and I’d like to add here that I used a green Trimline phone … Surely, manly engineers should always be armed with the delightful pretty pink Princess phone forever, although Trimlines work equally well and were really the standard for many years.

(So release breath and exhale in relief. Stick a few more screwdrivers in your back pocket and you’ll still be savvy cool for the chicks.)

Maybe it’s OK for the two lines (O/W and W/O) to be swapped in one jack and still have the whole mess work - IF I had more modern phones in the guest bedrooms.

Since Tip and Ring were wired backwards in one the bedrooms, and both used Trimline phones…how could both have worked? If they did, could both kids talk on their phones with a third party at the same time (hey, pick up your phone - Mom’s on the line)?

Seems like zzzt-zzzt short-circuit-land to me.

And some other miscellaneous stuff gone wrong all summed up to reduce the growing boredom factor (both yours and my own)

I removed all evidence of the Blue&White wires that I could, without actually ripping them out of the walls. I rewired everything Orange&White, as primary, and connected Orange&White to Line 1 at the junction box.

This allowed 4 of the 5 jacks to function.

Without more gory details, the den was used as a connection point between the junction box and the bedrooms, so TWO identical cables came from the Junction box (I think) to the Den. Three of the required lines, (two O/W and one B/W) were broken. One at the end of the cable sheathing, and the other to up inside the cable. Perhaps a short in there as well.

Oh, it just keeps getting better and better, doesn’t it?

(Wafting up from the TV room from my ever-supportive husband - **snicker snicker**, time for another episode of Ghost Hunters…)

So, I went around to ALL THE JACKS AGAIN and stripped back the cable and wires about 1 inch, and now the whole house works!

The Big Reveal: The Final State of the State

The final wiring for all the jacks in my house now looks like the picture below. (Well, except for the fact that I wound all the non-Orange&White wires nicely (and non-shortingly) around the incoming cables.

Now when someone calls x1681, every phone in the house rings. To accomplish this, Line 1 (in our house) now is delivered completely on the old Line 2 wireage. In other words, my house is wired using the Orange&White pair. The Blue&Whites have all been banished into pretty-colored coated copper hell.

You can see two incoming cables instead of one (with double the wiring fun). When two cables have to be spliced together, it’s just easier to do it at the jack. This is the Den - the offending jack with the three wire breaks and reversal of Line 1 and Line 2. Heh heh - and this is the cable that goes to the bedrooms.

"After" picture of a wall jack in my house - Line 1 service on Line 2 wires

And here is a pic of the Junction Box’s final state

You see I’ve now taken what the phone company provides as Line 1, and jumpered it to the Orange&White pair going into my house that used to supply Line 2 … but what I rewired my house to think of as Line 1. The jumper cable that USED to supply Line 1 into my house now dangles uselessly. I’ve no need for a second line in the house, and it would have provided a phone service on the Blue&White wires, which we know are hosed.

Capisci?

"After" picture of my junction box - Line 1 service delivered on Line 2 wiring

Reflect on the Proposed Solution

We’ve observed many symptoms. Spaghetti’ed problems like this often cause other oddnessess that we don’t originally consider to be relevant. So I pondered. And fell further and further into the rabbit hole.

  • Periodically our DSL (Line 2) would crash. Often. Verizon, of course, knew nothing (admitted nothing I seethed). So I’d reset everything. Again. And again.
  • Our TiVo would magically lose the ability to download new scheduling information (Line 2). About every 3 months, it would connect, but transfer at some ungodly rate that I estimate to be about .1 kbps. We regularly fed it new phone numbers to try, further and further outside our Local Calling Area. One phone bill was $82!
  • Sometimes I noticed that the Master Bedroom phone would ring with the Line 1 ring tone, but would say Line 2 on the display.

Confirm - does this solution appear to address all the original symptoms?

Don’t forget this important part of the debugging process!!! Often, we fix PART of the problem, and in our utter joy and happiness at our own brilliance, we don’t bother to verify the rest. (Kinda like the original phone installers saying, “Oh shit. The phones don’t work. Switch some of those lines…ok, seems good enough!”)

To be annoyingly didactic, forgive while the professor regurgitates the original symptoms for our perusal, plus additional info we learned along the way:

  1. Line 1 in the house is dead. Perhaps a faint buzzing can be heard.
  2. We canceled Line 2 service a week or so earlier. And as requested, Line 2 is truly dead.
  3. Calling Line 1 gets busy signal forever
  4. Calling Line 2 gets the “The number you have dialed is no longer in service” canned message.
  5. The phone company thinks Line 1 is Line 2.
  6. Some rooms have two lines (using modern phones), others have one line (using older phones).
  7. DSL on Line 2 crashes frequently needing complete reboot.
  8. TiVO barfs on Line 2 periodically.
  9. We added line filters to Line 2 (makes sense, DSL) but also had to add to Line 1. Hmmm.

Okay - did we address all of these? I suspect that the house worked correctly 10 years ago for the following reasons:

  • Crosses in the line didn’t matter for all two-line phones (Kitchen, MB, Den) because newer cordless phones were used. So phone service in these rooms seemed ok.
  • Crossed lines in the guest rooms DID matter because old-style phones were used. Recall that the these two bedrooms were wired opposite of one another, so one was bound to crash. And near the end when nearly everything worked, it was one of THOSE bedrooms that was the last to surrender.
  • Line 2 (then Orange&White) was partially shorted to Line 1. This accounts for both lines dying when service Line 2 was removed, and also for the original Line 1 on-hook/off-hook(busy signal) problem. (Line 1 Tip and Ring shorted when they should not have been.)
  • Line 1 and Line 2 were reversed in the Den, where the DSL signal came into the house supposedly on “Line 2.” Which was mis-wired as Line 1. Which then fed the bedroom phones on Line 2. I think. Likely causing all the DSL disconnects and TiVO bills.

Unresolved Questions - “Ma’am, you’re calling on Line 2″?

Amazingly, this is the only symptom that I can’t conclusively figure out.

Well, I told my husband I COULD figure it all out if I could just see all the cables in the walls. I REALLY wanted to unravel this.

He said no. Humph.

For example - The Trimline phone I tested with at one point (sorry, Princess Phone) showed that one bedroom worked and not the other. Makes sense - the two wires for Line 2 were wired backwards. But then how did both bedrooms ever work right in the first place?

Could both kids have ever talked on their Trimline phones to a third person at the same time? (Oh I wish I knew the answer to this question!!!) But I think not.

The kitchen was wired correctly, and I was calling from what our PHONE said was Line 1. Verizon insisted for 10 years otherwise. Was I really calling Verizon on Line 2?

I believe the remaining issues have to be blamed on shorts between the two lines on Line 2, and also shorts on lines between Line 1 and Line 2. The evidence supports this on both sides.

Inside the walls. Where I have been forbidden to wander.

I don’t think We’ll ever know. I don’t have a multimeter with long enough probes to stretch from the Den to the junction box.

Okay, so how did this happen?

This was not Verizon. (Again, another pause in awe of a second occurrence of this rare and shocking event.) No, this was caused by our home builder who subcontracted the idiots who wired our house when it was originally built.

(But these phone idiots are not the idiots who apparently had no clue what a T-square is, as a significant number of corners in our house are a smidge ±shy of 90°. My I present my favorite framing and sheetrock job in the entire house?)

Another quality job in my house courtesy of the same home builders who wired our phone lines

But I digest.

ANYWAY, someone must have shorted out a line driving staples into a stud, and they just “compensated” by-trial and-error until everything worked okay. Except the Master Bedroom. That original first symptom. (Change random line of code, recompile, test, change random line of code…)

For 10 years the bug has hidden in the house.

Verifying the Fix

The fix is verified. Line 1 works everywhere. I want nothing to do with Line 2 ever again.

But there is nearly NO WAY to verify Verizon’s claim. Did our friends and family view their caller ID and see Line 1 or Line 2? Maybe they called on 1682 and our house rang on 1681? Or vice versa and we mis-heard the ringer for Line 2 as Line 1 all along?

But the pizza guy knows our number. He never asks for our name because we’re on some extended master caller ID “accepted” list. I’d kinda like to call and ask what number he thinks calls and orders all the plain pies and spicy mussels marinara.

Can you just imagine what Verizon would have charged to fix this mess?

PS - Friendly Consumer Warning Brought to You By Yours Truly

I noted earlier that engineers tend not to subscribe to “Inside Wiring and Inside Wire Protection” Services. To satisfy yet another layer of my warped curiosity, I decided to check this out. Turns out, it probably wouldn’t be covered if I just gave them a call. Please allow me to quote:

Some things are not covered by IWIR service. The exclusions include:

  • Replacement of nonstandard wiring or telephone wiring that does not meet FCC guidelines, National Electric Code and Electronic Industry Association standards for either installation, wiring standards or both. (You know, that whole whacked installation thingie with shorts, crossed wires, broken wires, etc.)
  • Repair of malicious damage to inside wiring or jacks. (Builder’s inappropriate use of staple guns and trial-and-error testing and correction?)

HOWEVER, the following scenerio IS covered:

  • Correction of accidental damage to inside wiring and jacks caused by customers.

So, if I blame all the problems on my own meddling rather than on the incompetence of my builder, Verizon will happily cover my incompetence. ;-)


Interesting Definitions of “Correct” - Be warned Dear Reader

To complicate the matter, let me just say - if you search the internet for the correct Tip/Ring - Incoming color - Jack color combination, you will find many different “official” references. As compared to the generally agreed upon table above, here are some disagreements.

  • At the VoIP My House, Jerry Jongerius describes a similar (although much less spaghetti-ified) scenerio where the original phone installers swapped Red and Green. Twice. Two wrongs sort of make a Right.
  • Here’s another individual who’s house is wired incorrectly - Blue/White and White/Blue are reversed.
  • At Wiring Phone Jacks, Orange/White and White/Orange are reversed, but the author notes, “It may be necessary on some systems to “flip” the Orange/White & White/Orange pair to make the phone work.” (That appears to be one of those “double negative” situations, or rooms with Trimline or Princess Phones.)
  • Red and Green are incorrectly assigned to the White&Black combination here but hey…that polarity stuff doesn’t really matter anymore, right?
  • A typical website presenting this mapping is How Do I Install Home Wiring?.

Bottom Line: So if you happen to open a phone jack in your house and find it wired differently than the “correct” version I present here, and your phones work correctly, DON’T CHANGE IT!!!

You’ve probably got spaghetti in your walls as well.

≈ ♦ ≈

See the comprehensive list of All the “Let’s Debug It” Mysteries

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Let’s Debug It: Alaskan Scuba Stuff and iPods Don’t Exercise

Let’s Debug It: A Cat’s Plea to Microsoft - “Can You Hear Me Now?”

Let’s Debug It: “No Ma’am (Idiot), You’re Calling from Line 2″

Let’s Debug It: Keyboards and Endothermic Mammals

Let’s Debug It: Hacksaws are Your Friend

Let’s Debug It: My Computer Plays “I’m Ignoring You Now”